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PRIVACY POLICY

last updated: 26th March 2021

This privacy policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through my website. 

 

What type of information is collected, how it is collected and why

When you purchase something from my website, personal data like your name, address, card details and email is given. This enables me to send you your item and contact you about your order.

 

When you purchase something, contact me or opt into receiving email updates, then your email and name are collected so that I can contact you about your order / enquiry and send you updates on my services and business. You can also provide optional information such as your interests, which helps me to know what kind of updates you would be interested in hearing from me about and helps to keep our correspondence relevant.

 

If you contact me regarding wholesale enquiries then your name, shop name and email address is collected so that I can contact you about your enquiry and send you updates on my services and business.

My business is hosted on the Wix.com platform which allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by my business adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

More details of WIX’s privacy policy can be found here.

I also use Mailchimp to store data - this is an online marketing platform from where I send out my email marketing newsletter to send exciting news to those who opt in and/or have purchased any of my goods or services. Details of their privacy policy can be found here

 

The usage data that Mailchimp and WIX collect may include your IP address, geographical city location, browser type and version, operating system, referral source, length of visit, page views website navigation paths, information about the timing, frequency and pattern of your service use. 

If you decide to pay for any of goods or services on my site via PayPal which is a third party then you can find more information here on their privacy policy.

Data is collected for the following purposes: 

  • To provide and operate the services

  • To quickly process your transactions

  • To process orders and to send information and updates pertaining to orders

  • To provide you with customer assistance

  • To send you additional information related to your product and/or service

  • To send periodic emails regarding your order or other products and services

  • To follow up after correspondence 

  • To send you information, respond to enquiries, and/or other requests or questions you may have

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information in order to provide and improve our website and respective services to better serve you 

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

  • To comply with any applicable laws and regulations

 

Cookies and other tracking tools

 

Cookies are used to improve your browsing experience. Some cookies are necessary for the website to function fully. Some cookies are used for analytics and performance, I have listed the cookies below under the appropriate headings in the following format:

  • Cookie name - Duration - Purpose

First-Party Cookies

Strictly Necessary:

  • ForceFlashSite - Session - When viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

  • hs - Session - Security

  • smSession - Persistent (Two days or two weeks) - Identifies logged in site members

  • XSRF-TOKEN - Session - SecurityFunctionality

 

Functionality:

  • svSession - Persistent (Two years) - Identifies unique visitors and tracks a visitor’s sessions on a site

  • SSR-caching - Session - Indicates how a site was rendered.

  • smSession - Persistent (Two weeks) - Identifies logged in site members

Third-Party Cookies

Functionality:

  • TS* - Session - Security

  • TS01******* - Session - Security

  • TSxxxxxxxx (where x is replaced with a random series of numbers and letters) - Session - Security

  • TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) - Session - Security

  • _mailmunch_visitor_id - Persistent (1 year) - Appends a unique identifier for a website visitor, used for tracking purposes to create forms to capture information you submit to us. This integrates with Mailchimp (my marketing platform)

  • mailmunch_second_pageview - Persistent (1 year) - Appends a unique identifier for a website visitor, used for tracking purposes to create forms to capture information you submit to us. This integrates with Mailchimp (my marketing platform)

  • mailmunch_shown_902776 - Persistent (1 year) - Appends a unique identifier for a website visitor, used for tracking purposes to create forms to capture information you submit to us. This integrates with Mailchimp (my marketing platform)

 

To change your cookie settings, visit your browser documentation and preferences. The following links explain how to access cookie settings in various browsers:

 

Want to learn more about cookies? Here's a link where you can do exactly that: All About Cookies.

How I communicate with site visitors

 

I may contact you to notify you regarding your account, enquiries and orders, to troubleshoot any problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my business, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement I may have with you. For these purposes I may contact you via email, telephone, text messages, postal mail and social media platforms (only if you are following me on there already).

 

How you can withdraw your consent 

 

If you don’t want me to process your data anymore, please contact me at artistjessicasixsmith@gmail.com You can also opt out of receiving any further emails from me by unsubscribing directly within one of the emails you received - you just need to click the link in the email which says 'unsubscribe from this list'. 

 

Privacy Policy Updates

 

I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. 

 

My contact information 

 

If you would like to: access, correct, amend or delete any personal information I have about you, you are invited to contact me at artistjessicasixsmith@gmail.com 

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